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Teaching Elephants to Dance

Blog: Method & Style (Bruce Silver)

[My July column for BPMInstitute.org] In these tough times, even the most change-resistant organizations are re-examining whether past practice should continue to govern standard operating procedures. Government and airlines, for example, spring to mind. Last week, I saw further evidence of this in delivering a BPMN training class to one of the many Federal agencies involved in financial regulation. I was surprised to find that most in the class were experienced process modelers already.

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